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Your tickets are always with you. Once logged in, you’ll be prompted to connect your Ticketmaster account, giving you instant access to your tickets. Scan your phone at the gate for fast, paper-free entry, and stay up to date with game day info, exclusive content, and all your Rider benefits — everything you need for the ultimate game day experience is right in your pocket.
Accessing Your Tickets
Be sure you have a full battery charge before heading to the event.
How to Enter Mosaic Stadium on Gameday
There are three ways to access your tickets for the game:
- You can log in to your ticket account using the Rider App to access your ticket barcodes. Make sure to hold your phone, with barcodes visible, parallel to the ticket reader for entry.
- If you own an Apple device, you can save the tickets to your Apple Wallet and place the top of your phone near the ticket reader to get in to the game!
- If you own an Android device, you can save the tickets to your Google Wallet. Scan the barcode in the wallet to enter at the gate.
Your phone screen needs to look like one of the examples below to scan or tap your tickets at the gates.
Apple Wallet
Transfer Your Tickets
When transferring tickets, you will receive two (2) emails from Ticketmaster: one confirming your ticket(s) have been sent and another when your recipient accepts the tickets you sent.
Your recipient will also receive an email from Ticketmaster prompting them to accept your tickets.
Once the ticket transfer has been accepted, the tickets in your account are no longer valid and you will not be able to get into the event with those tickets.
You may not cancel the transfer if the tickets have been accepted.
Sell Your Tickets
Not all tickets are eligible for resale. If they are not, the Sell option will not be shown.
How do I access my ticket(s)?
- Sign in to your Rider Account
- Select My Tickets in the navigation or, if the game you are looking to manage is one of the next three upcoming games, scroll down and click the ticket artwork for the event you want to manage.
Please note, there is no printing of PDF tickets.
Ticket barcodes can only be viewed and scanned in on game day from a mobile device. Download the Rider App for the best experience.
How do I transfer my ticket(s)?
- Sign in to your Rider Account
- Select My Tickets in the navigation or, if the game you are looking to manage is one of the next three upcoming games, scroll down and click the ticket artwork for the event you want to manage.
- Select the game you wish to transfer by clicking View Event Details
- Once in the event, select the Transfer button
- Choose the ticket(s) you want to transfer and click Continue
- Select the recipient from your already existing contacts, or click Add a New Recipient to create a new contact by entering the required fields
- Click the Transfer button to send your tickets to the added recipient (make sure to double check the information you entered)
How do I accept a transfer?
- Click the Accept Tickets button from the email you received
- Sign in with your email and password for your Rider Account or create an account. That’s it! Once you are in your account your ticket will be accessible for you to manage.
Once you accept a ticket transfer, the email link expires. You cannot access your tickets for game day from an email. Log in to the Rider App to view your barcodes.
How do I sell my tickets?
- Sign in to your Rider Account
- Select My Tickets in the navigation or, if the game you wish to sell is one of the next three games, scroll down and click the ticket artwork for the event you want to manage and skip Step 3
- Select the game to sell by clicking View Event Details
- Once in the event, select the Sell button
- Choose the ticket(s) you want to sell and click Continue
- Select the price that you would like to list your ticket(s) for online. The recommended price from the system will list based on inventory available on the CFL Ticket Exchange in similar seats. You can also enter your own price (please note to pay attention to the payout amount and calculation as the amount you list your tickets for is not the exact amount you will be paid out per ticket)
- Select your Listing Cutoff from the menu (this is when your ticket will be removed automatically from the marketplace)
- Choose your payout method; either Deposit to Your Checking Account (bank information required) or Account Credit to be applied to a future Vikings invoice.
- Click the List Tickets button to list your tickets for sale (make sure to double check your information you entered before listing)
How do I donate my tickets?
- Sign in to your Rider Account
- Select My Tickets in the navigation or, if the game you wish to donate is one of the next three games, scroll down and click the ticket artwork for the event you want to manage and skip Step 3
- Select the game to send by clicking View Event Details
- Once in the event, select the More button to select the Donate option
- Choose the ticket(s) you want to donate and click Continue
- Select the charity you wish to send the ticket(s) to and click continue to send the tickets to the selected charity (make sure to double check your information you entered)